Privacy Policy

Cityline Multiservices Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit CityLineTax.com or use our services.

1. Information We Collect

We may collect the following types of information.

• Information You Provide: name, phone number, email address, documents you upload, and information submitted through contact forms or appointment requests.
• Automatically Collected Information: when you visit our website, we may collect your IP address, browser type, device information, pages visited, and basic analytics data.

We do not sell or share your browsing data with third-party advertisers.

2. How We Use Your Information

We use your information to:

• provide tax preparation and related services
• respond to your inquiries
• schedule appointments
• improve our website and customer experience
• maintain internal records and compliance

We do not use your information for marketing without your consent.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information, including:

• encrypted storage
• secure transmission
• restricted access to client files

However, no online system is 100 percent secure, and we cannot guarantee absolute protection.

4. Sharing Your Information

We do not sell or rent your personal information. We may share information only when necessary to:

• file your tax return
• comply with legal or regulatory requirements
• work with trusted service providers who assist our business (for example, secure document storage)

All third-party partners are required to protect your information.

5. Cookies & Tracking

CityLineTax.com may use cookies or basic analytics tools to improve website performance. You can disable cookies in your browser settings at any time.

6. Your Choices

You may:

• request access to your information
• ask us to update or correct your information
• request deletion of your information (unless required for tax or legal purposes)

7. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: